I have to agree with the other person that customer service is awful and service is rude. I also called them with a question and had the same response, very rude. I am not sure how anyone would do business with this kind of customer service. I suspect that is the reason they are so small. Maybe Mike does have good knowledge, but his customer service is horrible. I woudl not reccomend this shop to anyone.
Excellent place to get information on hard to find collector grade guns and gun parts. Great place to go for pre-season cleaning, maintenence, and sighting in, of your hunting rifle.
Although very small and located in a rual area this is the gold mine of gun shops in the southern tier of New York. Mike, a second or third generation family gunsmith can simply overwhelm you with a wealth of information. He has hundres of thousands of rare guns parts in new condition from the early 1900's that your modern main street, downtown gunshop wouldn't even know existed.
Mike's uncanny ability to recognize and identify firearms in fractions of a second is remarkable. His range facility is very nice and easy access for the customer just steps from the door. If your looking for a truly unique opportunity to experience a personalized relationship with a gunsmith you'll want as your best friend then Ben & Mike's Gun Shop is the place to be. Mike is a very big hunter so I encourage you to to call in advance and make an appointment if there is an active hunting season but if there is he is open pretty late. I just can't believe I found this Honey Hole of Gun Shops so fast I just moved up to NY from FL in April and it is Oct now, AMAZING......
Very Rude. It was a bit of a drive so I called to see if he could fix a problem before I drove out. Raised his voice as he responded with it, depends, and if I have to send it out then it gets real expensive. I felt it was something any REAL gun smith should be able to do. I was so angry with him for getting so hostile on the phone over a question, I ended the phone call and went and did it myself. I guess I owe him some thanks for saving me the money I would of paid him.
Ben S Gun Shop is a US Store based in Owego, New York. Ben S Gun Shop is located at 328 Spaulding Hill Rd, Owego, NY 13827, USA.
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